We’ve dealt with all kinds of password follies and account problems, but we never realized just how difficult the problem of LinkedIn company page ownership could be.
If you are just getting started with LinkedIn, you may have noticed that your company has its own personal page. It’s possible that you didn’t create the page, but you obviously want to have control over it. Becoming a company page admin puts you in charge of maintaining the business info and sharing relevant company links.
But of course, it’s just not that easy.
If you have just created your personal profile, you aren’t going to be able to take over ownership of a page in a snap. This is especially true if the company page is already existing.
In order to become a company page admin, you must fit the following LinkedIn criteria.
- You’re a current company employee and your position is on your profile.
- A company email address (e.g. firstname.lastname@example.org) is one of the confirmed email addresses on your LinkedIn account.
- You associate your profile with the right company. You must click on a name from the company name dropdown list when you edit or add a position on your profile.
- Your company’s email domain is unique to the company.
- Your profile must be more than 50% complete.
- You must have several connections (usually a minimum of 10).
So you completed the steps?
Next, you need to visit your company’s LinkedIn page. If someone has already claimed the page, you should see messaging at the top of the page that looks like:
Well here’s where some more problems can occur. Is this person in charge no longer an employee of your business? Are you not sure how they obtained ownership in the first place?
First thing’s first. You need to connect with this admin. If they accept you as a connection, then you need to send them a message asking them to give you ownership of the page. You may want to share LinkedIn’s instructions for adding a company administrator.
From there, you should be notified when you have successfully been added as an admin of the page.
But what if you can’t connect?
Let’s say the current company page admin is a former employee and won’t accept your request to connect (awkward)–you do have alternative options. In cases like this, it’s best to reach out to LinkedIn support. Visit the LinkedIn Contact Us page and fill out the form.
We did this for one client who was in a similar situation. A previous employee who rarely logged into their LinkedIn profile had administrative control over the client’s company page. After sending a quick message to LinkedIn, we received a reply within hours. Our client then was immediately added as the company admin and now can make page edits.
What has your experience been with claiming a LinkedIn Company page? Share comments!